Privacy Policy & Terms & Conditions

Agentx respects your right to privacy and understand that protecting your personal information is important. We comply with the New Zealand Privacy Act 2020 (Privacy Act) when handling personal information. This Privacy Policy explains how we collect, hold, use, disclose and protect your personal information.

The terms and conditions (“Terms”) govern your use of this Online Store. By placing an order through the Online Store you express your understanding and agreement that you are bound by these terms, in addition to the Site Terms. Agentx is a New Zealand owned and operated company.

Pricing and Payment: All product prices shown on the Online Store are in $NZD and prices are inclusive of Goods and Service Tax (GST). Prices shown are exclusive of delivery costs. All payments are to be made in full, inclusive of postage charges, via credit or debit card. Only one payment transaction can be made per order. Pricing on the website is listed in $NZD and will be charged in $NZD to your card. The payment system used is Stripe. This ensures no record of your credit or debit card details are held by Agentx as this is a secure gateway payment for online payment.

Disclaimer: The price charged to your credit card may change due to exchange rate fluctuations. That is because we are based in New Zealand and we have to convert your purchase to your currency on the day the order is processed.

Sale Items: There are no refunds or exchanges on sale items. However if the product is faulty we will do our best to replace the product and if that isn’t possible we will refund at the sale price you purchased the product at. This will include shipping costs.

Availability: In the unfortunate event that an error is made and an item is out of stock but paid for in full, you will be notified and you will receive a full refund as soon as possible.

Cancellation Policy: Agentx has the right to cancel any order at any time